Cancellation policy

Purchase Options Cancellation Policy

All sales are final once an order has been successfully placed.

VELOXX does not accept order cancellations after an order has been submitted.

An order may only be canceled automatically if the payment cannot be successfully completed, is declined, reversed, or otherwise interrupted by the customer’s financial institution or payment provider.

If a payment issue occurs, the customer may be required to place a new order once the issue has been resolved.

VELOXX also reserves the right to cancel an order in cases of suspected fraud, payment verification issues, inventory errors, or circumstances that prevent us from fulfilling the order.

By completing a purchase with VELOXX, the customer acknowledges and agrees to this cancellation policy.